Last updated: October 16, 2026
At CAHUMI, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it and how we protect it when you visit our website or place an order.
1. Information We Collect
When you use our website or place an order, we may collect information such as:
- Your name
- Email address
- Billing and shipping address
- Phone number, where provided
- Payment and transaction information
- Order details
- Information you provide when contacting our support team
We may also automatically collect certain technical information, such as your IP address, browser type, device information and information about how you use our website.
2. How We Use Your Information
We use your information to:
- Process and fulfil your orders
- Process payments
- Arrange shipping and delivery
- Provide customer support
- Send important order and account updates
- Improve our website, products and services
- Send marketing communications when you have provided the appropriate consent
- Detect and prevent fraud, abuse or security issues
- Comply with our legal obligations
3. Payments
Payments are processed through our payment providers. CAHUMI does not need to store your full payment card details.
Payment providers may process your information according to their own privacy policies.
4. Cookies
Our website may use cookies and similar technologies to provide essential website functionality, remember preferences, understand website usage and, where permitted, support marketing and analytics.
Where required by law, we will ask for your consent before using non-essential cookies.
5. Sharing Your Information
We may share relevant information with trusted service providers when necessary to operate our business, including:
- Payment providers
- Shipping and delivery providers
- Technology and hosting providers
- Analytics and marketing providers
- Customer support services
We only share information where necessary for the relevant service or where required by law.
6. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to fulfil legal, accounting and reporting requirements.
7. Your Rights
Depending on your location and applicable law, you may have rights to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Restrict certain processing
- Object to certain processing
- Request a copy of your information
- Withdraw consent where processing is based on consent
To exercise your rights, please contact us using the details below.
8. Data Security
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure.
However, no online transmission or storage system can be guaranteed to be completely secure.
9. Third-Party Services
Our website may contain links to or use services provided by third parties. These services may have their own privacy policies and terms.
We recommend reviewing their privacy policies when using their services.
10. Children's Privacy
Our website is not intended for children who are not legally permitted to use online shopping services in their jurisdiction. We do not knowingly collect personal information from children for marketing purposes.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our services, legal requirements or business practices.
The latest version will always be published on this page.
12. Contact Us
If you have questions about this Privacy Policy or how your personal information is handled, please contact us through our Contact page.